Welcome to Flix Live TV Privacy Policy
Welcome to the Flix Live TV Privacy Policy. This Policy describes how Flix Live TV (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website flixlivetv.com (the “Website”), and purchase our digital products.
WHO ARE WE?
We are Flix Live TV, an educational resource dedicated to helping users understand and optimize their home streaming setups. We provide digital guides, configuration toolkits, and informational content.
Information We Collect
We collect several types of information from and about users of our Website:
- Information You Provide to Us: When you create an account, purchase a digital product, subscribe to our newsletter, or contact us for support, you may provide us with personal information such as your name, email address, phone number, and billing/payment information.
- Information Collected Automatically: As you navigate our Website, we may automatically collect certain information about your device and browsing activity. This can include your device type, browser type, pages visited, and access times. We collect this information using cookies and similar tracking technologies.
- Information from Third Parties: We may occasionally receive information about you from third-party sources, such as analytics providers, which may include demographic data or information about your interests.
How We Use Your Information
We use the information we collect for several purposes:
- To operate and maintain our Website.
- To process your purchase of our digital products and manage your account.
- To send you transactional emails, such as order confirmations.
- To send you informational content, such as our newsletter (if you opt in).
- To personalize your experience on our Website.
- To analyze website usage to improve our digital products and offerings.
- To comply with legal and regulatory obligations.
Cookies and Website Analytics
When you browse our Website, we use cookies to allow the site to function correctly, collect useful information about visitors, and improve the user experience.
A cookie is a small file sent by a web server to a web browser and stored by the browser. We use Google Analytics to analyze the use of this website. Google Analytics generates statistical information about website use through cookies stored on users’ computers. This information is used to create reports about website activity. Google’s privacy policy is available at: https://policies.google.com/privacy.
You can configure your browser to refuse cookies, but this may negatively impact the usability of many websites, including ours.
Who Has Access to Your Data
Your personal information is accessible to our system administrators and our support team when required to provide you with assistance related to your account or purchases.
We do not share your personal data with third parties in a way that reveals your personal information (like name or email), with the limited exception of partners we need to provide our services, such as Google Analytics for website analysis.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with access to your purchased digital products, fulfill the purposes described in this Policy, and comply with our legal obligations.
Security Measures
We use the SSL/HTTPS protocol across our entire Website. This encrypts communications between you and our servers to protect your personal information from being intercepted by unauthorized third parties. In the event of a data breach, we will take immediate steps to ensure system integrity and will contact affected users as required by law.
Your Data Rights
You have certain rights regarding your personal data:
- You can request a copy of the information we hold about you.
- You can ask us to correct any inaccurate information.
- You can withdraw your consent for us to process your data at any time (where consent is the legal basis).
- You can request that your data be erased.
To submit a request regarding your personal data, please use the contact form page.
UPDATES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time as our business and use of personal data evolve. If we make significant changes, we will notify you by updating the date at the top of this policy and, if necessary, by contacting you directly.